Delivery and shipping

These shipping terms apply to the delivery services of products sold by M BUTLER LIMITED, aiming to provide customers with clear and transparent logistics instructions and delivery standards. We are committed to ensuring that products are delivered safely and promptly to our customers through a stable and efficient transportation system.

I. Scope of Transportation
We support delivery within the UK and international shipping services. Whether you are located in the UK or overseas, we will arrange appropriate logistics solutions based on the order’s destination to ensure a smooth and reliable transportation process.

II. Domestic Shipping Methods
Within the UK, we typically use delivery methods partnered with mainstream logistics companies, including but not limited to reliable transport services such as Royal Mail, DPD, Evri, and DHL UK. The specific carrier will be arranged reasonably based on the order’s volume, weight, and delivery address to ensure delivery efficiency and security.

III. International Shipping Methods
For international orders, we will use internationally renowned logistics service providers, such as DHL, UPS, and FedEx international express networks. The shipping method will be selected based on the destination country, customs clearance requirements, and delivery time to ensure the stability and traceability of cross-border transportation.

IV. Shipping Time
Shipping time varies depending on the destination. Delivery within the UK is generally faster, while international shipping may be delayed due to customs clearance procedures and local logistics conditions. A specific estimated delivery time will be provided for tracking after the order is shipped.

V. Logistics Tracking
All orders will be tracked after shipment. Customers can check the shipping status in real time through the relevant logistics company’s website.

VI. Special Circumstances
Shipping time may be delayed due to holidays, severe weather, customs inspections, or other force majeure events. We will do our best to coordinate with the logistics company to minimize the impact, but we will not be liable for any additional delays.

VII. Customer Support
If you encounter any problems during shipping, please contact us at any time through our customer service channels. We will assist you in tracking the logistics status and provide necessary support.

By continuing to use this website and placing an order, you acknowledge and agree to all the contents of these Shipping Terms.